Go Instore is a technology company that specializes in providing live video shopping solutions to retailers. By integrating live video into the online shopping experience, Go Instore enables retailers to offer personalized, real-time assistance to customers, similar to an in-store experience. This service is particularly beneficial for high-end and luxury brands, as well as sectors like electronics and cycling, where detailed product information and personalized service are crucial. The company operates primarily in the e-commerce and retail markets, serving clients such as Galeries Lafayette, Ribble, and PC World. Go Instore's business model revolves around a SaaS (Software as a Service) platform, where retailers pay for the technology and support services on a subscription basis. Revenue is generated through these subscriptions, as well as potential add-on services and custom integrations. The platform's ease of integration and ability to link online purchases to store colleagues make it a valuable tool for retailers looking to enhance their digital presence and customer engagement.

Keywords: live video shopping, customer engagement, e-commerce, retail technology, SaaS, personalized service, luxury brands, electronics, cycling, online sales.