Hum is a technology company focused on improving the internet service experience for multifamily communities. Operating primarily in the broadband and telecommunications market, Hum serves internet service providers (ISPs), real estate owners, and residents in multifamily units. The company's core product is an onboarding engine designed to help ISPs increase market penetration by streamlining the process of connecting new subscribers and enhancing the overall user experience. This platform not only facilitates faster deployment of gigabit and multi-gigabit speed technologies but also automates service management and boosts revenue for ISPs. Hum's business model involves partnering with ISPs and real estate owners to deliver a seamless internet service experience, for which it earns revenue through service fees and potential compensation from third-party providers.

Keywords: onboarding engine, multifamily internet, market penetration, gigabit speeds, service automation, revenue boost, broadband, telecommunications, resident satisfaction, ISP partnerships.