Linc operates in the customer engagement and automation market, providing an omnichannel platform that leverages artificial intelligence (AI) to help brands build stronger relationships with their customers. The company serves leading retailers and brands, offering solutions that integrate seamlessly with various communication channels such as Amazon Alexa, SMS, and Facebook Messenger. Linc's business model revolves around providing a subscription-based service that allows brands to automate customer interactions, thereby enhancing customer experience and driving brand loyalty. The platform's open API framework ensures easy and secure integration with existing systems, making it a versatile tool for businesses looking to innovate their customer service strategies. Linc generates revenue through subscription fees and possibly additional charges for premium features or higher usage tiers. The company is headquartered in Sunnyvale, CA, with additional offices in San Francisco and Los Angeles, CA.

Keywords: AI, omnichannel, customer engagement, automation, chatbots, conversational AI, brand loyalty, API integration, digital innovation, seamless communication.