Member.id is a data-driven loyalty consulting and technology firm that specializes in creating long-term loyalty solutions for businesses in the food & beverage (F&B), retail, and hotel industries. The company serves a diverse range of clients, helping them build and maintain customer loyalty through customized loyalty programs. Member.id operates in the loyalty and rewards market, offering platforms like Solva for F&B and retail, and Hotelis for hotel groups with multiple properties. These platforms integrate seamlessly with clients' existing systems, such as booking engines and property management systems (PMS), to provide a smooth experience for both members and internal staff.

The business model of Member.id revolves around providing tailored loyalty solutions that include features like flexible point earning, rich redemption options, tier benefits, CRM features, and robust analytics. By offering these services, Member.id helps businesses increase customer retention, drive repeat purchases, and enhance overall customer engagement. The company generates revenue through consulting fees, platform subscriptions, and possibly transaction-based fees for the loyalty programs they manage.

Keywords: loyalty programs, customer retention, F&B, retail, hotels, data-driven, CRM, analytics, rewards, incentives.