Mercado Labs operates in the supply chain management sector, providing an import order management system (iOMS) that connects and automates the global supply chain. The company primarily serves businesses involved in importing goods, helping them navigate the complexities of the first mile—the initial 80% of supply chain operations. Mercado Labs' platform allows clients to plan, buy, and move products online with ease, offering enhanced shipment visibility, supplier compliance, and real-time product status updates. The business model revolves around subscription-based services, where clients pay for access to the platform and its various features. Mercado Labs makes money through these subscriptions and potentially through additional services such as advanced analytics and reporting. The company emphasizes data security and transparency, ensuring that client data is securely managed and not sold. Mercado Labs operates in a digitally disconnected supply chain market, aiming to create remarkable outcomes by moving supply chain operations online.

Keywords: import order management, supply chain automation, shipment visibility, supplier compliance, real-time analytics, digital supply chain, data security, subscription model, global supply chain, first mile operations.